Delete your Yappi account
You can delete your Yappi account at any time, in the app or by asking us.
In the app (fastest)
- Open Yappi and go to Me.
- Open Settings.
- Tap Delete account and confirm.
Your account is deleted straight away and you are signed out on every device.
Without the app
Email us from any address and include your Yappi ID (or username) and how you sign in (phone number, email, Google, Apple or X).
We may ask you to confirm that the account is yours, then delete it within 30 days and email you when it's done.
What is deleted
- Your profile: display name, username, photo, cover, bio and country.
- Your phone number, email address, password and Google, Apple or X sign-in links.
- Your posts and comments, follows, blocks, best-friend bonds and crew memberships.
- The rooms you host are closed and their pictures removed; you leave any mic you are on.
- Your notification settings on your devices, and all your sign-in sessions.
What we keep, and why
- Purchase and coin transaction records, for accounting, refunds and fraud prevention, for as long as the law requires.
- Security logs (such as sign-in and deletion events with IP address) for a limited time, to protect the service.
- Messages you already sent stay in the other person's chat, shown as from "Deleted user".
Coins, gifts, VIP and other items in the account are lost and can't be restored. Deleting your account can't be undone.
Questions? Email support@yappilive.com. See also our Privacy Policy.